We first met Ken two years ago. Great guy and stands behind his product. We initially purchased both a mountain and a fat tire. After a few months, and a couple of thousand miles, we added duplicate bikes for our family and friends to enjoy. Brake performance is terrific! We have more than 50% pad life left on our first two bikes at the 2000 mile mark (used mainly in the steep north Reno hills). We took two bikes to Yellowstone during the smoky California fires, and enjoyed miles of priceless trail rides in the woods. Zero problems…zero. I have since swapped the chain ring for a 32 tooth w/11×42 cassette (very low gearing) on my bike for very steep off road torque. Ken has been there whenever a question comes to mind. Great service is so rare these days…and he’s a zero sales pressure guy, you can trust him! Michelle was initially very apprehensive about the bikes, with concerns of balance, confidence and safety that comes with approaching her 60’s, while I’m looking at 65 LOL. She has since stated these bikes were the single best decision for exercise, exploration adventures and simply spending a lot more quality time together. She’s now found all over the the Reno hills, visiting the horses at S. Meadows, and venturing from the McQueen HS area over to the Skyline Tavern, or to Verdi for a snack. Our average rides cover 20 to 35 miles as a norm. As a career machinist/welder/manufacturer, I can vouch for the quality build Ken has created. Like so many of the reviews, after researching various eBikes in our area, doing business with Ken was the obvious choice for both the bikes, and consistent service after the sale. The gearing advantages of a mid drive outperform hub drives resulting in lower battery demands on steep inclines. I recently re-geared our spare fat tire Mid Drive and loaned it to a good friend for hunting/scouting use. It performed flawlessly carrying over 60 pounds of gear and a 185 pound rider off road for 80+ miles over 5 days. A spare battery was carried, but never needed.
16:24 05 May 22
Purchased an MDF-500 Mid Drive Electric bike 1 year ago (March 2021) from Mid Drive Electric Bikes and very glad I did. The bike has performed beyond expectations. I am riding single track trails , coastal trails, handles rocky trails and sandy trails as well as paved trails. Ken and his assistant Ian put service first and are always prompt and efficient to help with questions and adjustments sometimes needed.
00:41 25 Mar 22
Helpful, informative. Has a good looking product. Will return for rides. Answered questions knowledgeably
19:01 06 Apr 21
We bought two bikes for our RV travels and they are AWESOME! My husband was having these clicking issues and Ken is on the spot to make it right and send a new one! We HIGHLY recommend MidDrive Bikes and Ken! I wish a lot more businesses had his work ethic! Thanks so much Ken!
18:25 19 Jan 21
Took my husband in to look at bikes just before Christmas, he test drove one and couldn’t believe how nice they were! We ended up purchasing 2! Ken was awesome, very knowledgeable and accommodating. These bikes are nice! Well made and after a lot of research, the best buy for such a high end bike. Highly recommend checking them out! you wont be sorry! Thanks Ken! Shellie & Guy Prichard
19:34 18 Jan 21
Purchased a new bike from Ken. He assembled it and delivered it to my house. After riding it for a while I realized it was to tall for me. Called Ken and told him I was uncomfortable with it. He told me to bring it back for a smaller frame no questions asked. Kens a straight up dude who will wants to make his customers happy and will go the extra mile to do so. I am very happy with my ebike and highly recommended Midrive. By the way Kens dad reminds me of the old man on Pawn Stars. They make a great team.😎
00:45 03 Jan 21
Ken is the best! Very knowledgeable and definitely not a high pressure salesman. We hit all the ebike stores in town, then returned to Ken the next day for the best bikes at a great price. We bought 2 of the folding variety. Love them! Had an issue with one (manufacturing defect), and Ken happily replaced it with a brand new bike within hours.
01:31 03 Sep 20
Great place. Bought my bike there. Great customer service. Great prices.
01:02 30 Jul 20
We purchased 2 bikes and are enjoying them immensely! Quick charging, smooth riding ,and powerful. Mountain bike and City bike. We’re so happy to find bikes that met all the specifics we wanted , were available immediately and at the right price. Reassuring to know service would be available and close by should we need it. Oh and we did not have to put the bikes together and Ken delivered them next day!!
19:48 22 Jul 20
Absolutely fantastic…Ken is great..test drive..walked out with a Bike..service available also..
20:52 15 Jul 20
Great deal great ebikes!
cant tell Nope
22:03 30 Jun 20
The Mid Drive e-bike is a great value. The integrated components are top of the line. When you put them together, you get a bike that is powerful, attractive, well balanced that is a pleasure to ride.
14:43 30 Jun 20
Quality bikes at a fair price
11:49 27 Jun 20
Great bikesComfortable and a joy to ride. Best purchase I ever made..
23:00 26 Jun 20
Purchased two bikes (sport bikes, with the fat tires) several months ago (wife and I) and could not be happier. Excellent product, best in class performance and absolutely the coolest looking bikes out there. Every time we ride the bikes people come to tell us how much they love them. Still surprised by how fast they can go (ours do about 30 mph in the top gear) and at least 40+ miles to a charge. Owner Kenny really knows his products and is easy to work with. Strongly recommend for anyone, you won’t be sorry.
19:23 26 Jun 20
I have the MDF500 Its a wonder bicycle it is fast powerful and reliable i have gone as far as 50 miles on a charge great battery and motors its a lot of fun i would say its the future of bicycling electric bikes
17:28 26 Jun 20
Nice guy. Good price. This is my 3rd ebike and the best si far. Everyday ride. Long battery life, strong motor.